Reference

How ourinstantwin Handles Your Personal Information

This Privacy Policy covers exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our lobby — and how we protect it.

Account Data ProtectedPayPal, Venmo, Play+ CoveredUS State Law CompliantNo Data Sold to Third PartiesClear Opt-Out Rights
ourinstantwin How ourinstantwin Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply encryption at the transport layer for every session, whether you're logging in on mobile or completing a PayPal withdrawal on desktop. Cookie preferences are set on first visit and can be revised from your account at any time. We retain your account data for as long as your account is active and for the period required by state gaming regulations after closure — we do not keep it indefinitely.

Transport Encryption

Every connection between your device and our platform uses SSL encryption, covering login, payment steps, and account data requests so data in transit stays private.

Cookie Controls

We use strictly necessary cookies for session management and optional analytics cookies to improve lobby performance. You can decline analytics cookies without affecting your account access.

Data Retention Policy

Account data is kept while your account is open and for the regulatory period after closure. Once that window closes, personal identifiers are removed from our active systems.

Third-Party Sharing Limits

We share data only with identity-verification services, licensed payment processors like PayPal and Play+, and state regulators. No advertising networks, no data brokers.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or delete the data we hold on your account, our support team handles all privacy requests directly. Whether you're in Atlantic City or anywhere else in an eligible state, the same contact paths apply — no separate privacy department, no runaround.

Live Chat Start a live chat session from your account dashboard. A team member will pull up your data record and walk you through any access or deletion request in real time.
Email Support Send your privacy request to our support email with your account username in the subject line. We aim to acknowledge every request within one business day.
Account Settings Some data preferences — like marketing email opt-outs and cookie consent — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy Rights

These are the privacy questions we hear most from account holders. If yours isn't covered here, live chat or email will get you a direct answer tied to your specific account situation.

We collect your name, date of birth, address, government-issued ID, and email. If you deposit via PayPal or Venmo, we also record the transaction reference — not your login credentials for those apps.

Yes. Contact support via live chat or email with your account username. We'll compile your data record and share it with you, usually within a few business days of your request.

No. We share data only with payment processors, identity-verification partners, and state regulators where required. Your information is not sold to advertisers or data brokers.

Open your account settings and toggle off marketing communications. You can also click the unsubscribe link in any email we send. Transactional messages about your account still come through.

We retain account data for the period required by state gaming regulations after closure. Once that window passes, personal identifiers are removed from our active databases.

We store transaction references for reconciliation, not your PayPal password or Venmo PIN. Full payment credentials stay within those platforms' own secure systems, not ours.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.